What type of information do we collect?
We receive, collect and store any information you enter, type, share or post on our website or provide us in any other way. In addition, we collect your computer and connection information, for example the Internet protocol (IP) address used to connect your computer to our website. If provided by you during site subscription and browsing, your login, e-mail address, password and purchase history will also be collected and stored. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
How we you store, use, share and disclose your personal information?
Our company website and its components, pages or links may sit on multiple hosting platforms, cloud providers or serverless backend services, like Wix.com, GoDaddy.com, Microsoft.com, Netlify.com and many others. These hosting solutions provide us with the online platform that allows us to offer and eventually sell our products and services to you. Your data may be stored through those third-party systems' data storage, databases and other general applications. They store your data at rest on secure servers behind a firewall and your information is encrypted when in motion (via transport security protocols).
We will ensure that all direct payment gateways offered by hosting partners and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
Our website tracks personal information through the use of cookies, for example, you must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather and why they are being used.
It's important to note that third-party services, such as Google Analytics or other applications offered through the multiple platforms used by our website, are also placing cookies or utilizing other tracking technologies. They may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.
Click here to view which cookies are stored on your computer.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at ico[at]c0c00n.com.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, and as long as you have suscribed to this website, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ico[at]c0c00n.com.